Yes, we deliver pan india.

Once your order is shipped, you’ll be notified over a text message, email, from us, complete with the details of our trusted delivery partner and your unique tracking ID. 

To provide you with a convenient shopping experience, we accept various payment options. You can pay for your order using credit cards, debit cards, bank transfer, UPI, Cash on delivery (COD) and other major modes of payment. Additionally, we offer cardless EMI options to facilitate
flexible payment plans.

We take utmost care to ensure the images on our website are representative of how our jewellery looks. However, some designs may look slightly different on account of lighting. In case you feel your jewellery doesn’t match its image, please let us know at support@aurawia.com

At aurawia, we believe i n providing the best to our customers and keeping transparency, we do have customer care services available. In case you have any queries, you can mail us at support@aurawia.com or go to contact page and submit the form, and our agent will contact you within 24-48 hours.

Yes, we do have Cash on delivery (COD) available. If you opt for COD , an additional charge of Rs. 150 will be added to your order value as COD charges.

Yes!! we offer free shipping on all orders.

Absolutely no!! we believe in providing best to our customers!! There are no extra/hidden charges for packaging/Aurawia sturdy box.

You can raise a return request through your track order page. For more info on returns/refunds/cancellations read our policy.

we do not provide cancellations.

To qualify a return :

• Within 3 days of receiving the item, a return request must be made.
• All tags must be intact, and the items must be brand-new.
• The original invoice, packing, and tags must all be intact upon that packaging.
• The product shouldn’t have any blemishes or defects.
• Make sure the product’s embellishments are in good condition.

Refund will be processed after the returned product is acknowledged. It will take 5-7 days for the refund to be processed.

Please be advised that this exchange is valid only for 3 days post delivery. 

Products
may be exchanged as long as they are new, unopened, and still in their original packing and tags. However, reverse logistics and reshaping for exchanges we charge Rs.150. Regarding the exchange, to process exchange click here and enter AWB/Order ID, raise a request for return and state for exchange.